Hospital Performance Improvement - Apollo Global Projects
apollo global projects consultancy
 
  contact us Contact Us
Hospital Operator
 
Hospital Operator - Case Studies
  Performance Improvement
  Operations Management
  Turnaround of a Sick Hospital
 
Setting Up of World Class Healthcare Facility
  Healthcare Financing
  Training
  Testimonials
 
about us expertise & impact services projects case studies news careers
hospital performance improvement
 
Hospital Performance Improvement - Case Studies

Performance Improvement

Client – A Nigerian healthcare group with over 2 decades of operations.

Situation – Nigeria was witnessing increased number of patients who were flying abroad for treatment due to lack of medical services back at home. The hospital company wanted to bridge this need gap and cater to the growing number of Nigerians traveling abroad for advanced medical services. However, this two decade old hospital was experiencing stagnant patient and revenue numbers

Intervention - Apollo undertook a study of the existing operations along with a review of the market. The following initiatives were implemented.

  • Improved the Service Quality through implementation of systems and protocols, training of administrators and staff
  • Up-gradation of facilities – Added an out-patient block, preventive health check programs, computerization of all administrative and clinical areas
  • Assisted in the purchase of MRI, CT and other equipments and brought about significant savings in capital costs
  • Carried out training of doctors and nurses in Intensive care, Urology, Neurology, Stroke Management, Radiology and Imaging and others
  • Established a health communication department to engage key target segments for beneficial business relationship.
  • Introduced Information Technology and Credit control to make the operations more efficient. Specific initiatives in the area of Marketing, Brand Positioning, Pharmacy and Telemedicine Connectivity were undertaken to enhance the revenues of the group.

Apollo has been continuously providing tailor made training programs for the clinical staff to enhance their skill set.

The Impact – Apollo’s involvement resulted in

  • A saving of approximately 40% of budgeted capital cost for equipment purchase
  • The revenue per bed day increased by 86% over a two year period
  • The departments of Intensive care, Urology, Preventive health and others were established
  • Ambulance network was enhanced
Our Services - Hospital Planning, Hospital Consultant India, Telemedicine, Hospital Operations Management
Follow us on Apollo Global Projects on twitter Apollo Global Projects on facebook RSS Feed
HOME  l  ABOUT US  l  APOLLO HOSPITALS  l  EXPERTISE & IMPACT  l  SERVICES  l  PROJECTS  l  CASE STUDIES  l  SITEMAP  l  CONTACT US
 
© Apollo Hospitals Enterprise Ltd 2009. | Disclaimer